Privacy Policy
Last Updated: 14/11/2025
Welcome to Segenseoul. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Personal Information
• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via payment gateways)
Account Information
• Username and password (if account created)
Order Information
• Products purchased
• Order history
• Transaction details
Custom Design Data
If you use our custom t-shirt designer feature, we may collect:
• Uploaded images
• Custom text designs
• Design preferences
These are used only to fulfill your order.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Provide customer support
• Send order confirmations and tracking details
• Improve our website and services
• Prevent fraud and ensure secure transactions
• Send promotional emails (only if you opt in)
3. Payment Information
We do not store your card or payment details on our servers.
All payments are processed securely through trusted third-party payment gateways.
4. Cookies
We use cookies to:
• Improve website performance
• Remember cart items
• Analyze traffic
• Enhance user experience
You can disable cookies in your browser settings if you prefer.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share information only with:
• Payment gateways
• Shipping and courier partners
• Website hosting providers
• Legal authorities (if required by law)
6. Data Security
We implement security measures to protect your personal data.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.
7. Your Rights
You have the right to:
• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing emails
To exercise these rights, contact us at: support@segenseoul.com
8. Data Retention
We retain your order information for record-keeping and legal compliance unless you request deletion.
Custom design uploads are retained only as long as necessary to fulfill your order.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@segenseoul.com
Website: www.segenseoul.com
We are committed to protecting your privacy and providing a safe shopping experience.