Shipping Policy

Thank you for shopping with Segenseoul. We are committed to delivering your order safely and on time.

Shipping Charges

• Orders below ₹799 will be charged a flat shipping fee of ₹80.
• Orders of ₹799 and above qualify for FREE shipping across India.

Shipping charges (if applicable) will be calculated and displayed at checkout before payment.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Custom-designed t-shirts may require 2–4 business days for processing before dispatch.

Orders are not processed or shipped on Sundays or public holidays.

Estimated Delivery Time

Once dispatched, delivery usually takes:

• 3–7 business days for metro cities
• 4–10 business days for other locations

Delivery times may vary depending on your location and courier service availability.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

Delays

While we strive to deliver on time, delays may occur due to:

• High order volume
• Courier delays
• Weather conditions
• Unexpected logistical issues

We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.
Segenseoul is not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us

If you have any questions about shipping, please contact us at:

Email: support@segenseoul.com

We are happy to help!